Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects information about you when you visit our website at anthonypizza-new.click, place orders online, participate in our loyalty programs, or otherwise interact with our services (collectively, the "Services"). Please read this policy carefully before using our Services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and Services immediately.

We are committed to protecting your privacy and handling your personal information with transparency, care, and in full compliance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable state privacy statutes.

1. About Us

Anthony's Coal Fired Pizza is a food service business operating in the United States. Our primary website is anthonypizza-new.click, through which customers can explore our menu, place orders, access promotions, and engage with our brand.

For any privacy-related inquiries, questions, or requests, please contact us at the email address provided above. We are dedicated to responding to all inquiries promptly and in accordance with applicable legal requirements.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our website at anthonypizza-new.click
• Customers who place food orders online or through third-party delivery platforms connected to our Services
• Users who create accounts or register for loyalty programs
• Individuals who subscribe to our email newsletters or promotional communications
• Users who participate in surveys, contests, sweepstakes, or promotions we conduct
• Any person who contacts us through our website, email, or other digital communication channels

This Policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party services you access through links on our website, as we are not responsible for their privacy practices.

3. Information We Collect

We collect various types of information depending on how you interact with our Services. The categories of information we may collect include the following:

3.1 Personal Identification Information

When you create an account, place an order, participate in a promotion, or contact us directly, we may collect personal identification information, including but not limited to:

• Full name — first and last name as provided by you
• Email address — used for account registration, order confirmations, and marketing communications
• Phone number — for order updates, delivery coordination, or customer service
• Mailing or delivery address — for food delivery and billing purposes
• Date of birth — where required for age verification or promotional eligibility
• Username and password — for account creation and authentication

3.2 Payment and Financial Information

When you make a purchase through our Services, we collect payment-related information necessary to process transactions. This may include:

• Credit or debit card details (card number, expiration date, CVV/CVC)
• Billing address
• PayPal, Apple Pay, Google Pay, or other digital wallet identifiers
• Transaction history and order records

3.3 Order and Transaction Data

We collect records of the food items you order, order frequency, special dietary preferences or notes, delivery preferences, past orders, and any modifications or customizations you request. This data helps us improve your experience and personalize our Services.

3.4 Usage Data and Website Interaction

We automatically collect certain technical and usage data when you visit our website, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system and device type
• Pages visited, time spent on each page, and navigation paths
• Referring URLs (the website you came from before visiting ours)
• Search queries made within our website
• Links and buttons clicked
• Date and time of each visit
• Error logs and crash reports

3.5 Device Information

When you access our website from a mobile device, tablet, or other device, we may collect device-specific information such as:

• Device identifiers (IDFA, Android Advertising ID)
• Mobile network information
• Screen resolution and display settings
• Application version and usage behavior

3.6 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your interactions with our website. For detailed information on the types of cookies we use and how to manage your cookie preferences, please refer to Section 8 of this Privacy Policy.

3.7 Communications and Customer Service Data

When you contact our customer service team or communicate with us via email, telephone, or online forms, we may retain records of those communications, including the content of messages, attachments, timestamps, and any information you voluntarily provide to resolve your inquiry.

3.8 User-Generated Content

If you submit reviews, ratings, photos, comments, or other content through our website or linked platforms, we may collect and store that content along with any associated metadata.

3.9 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you log in using social credentials or interact with our social media pages)
• Third-party food delivery platforms (e.g., DoorDash, Uber Eats, Grubhub)
• Analytics providers and advertising networks
• Publicly available databases or data aggregators

4. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including the following:

4.1 Providing and Managing Our Services

• Processing and fulfilling your food orders and delivery requests
• Creating and managing your user account
• Sending order confirmations, receipts, and delivery status updates
• Providing customer support and responding to inquiries or complaints
• Administering loyalty programs, rewards points, and promotional offers

4.2 Improving Our Services and Website

• Analyzing usage patterns and website traffic to improve functionality and design
• Conducting internal research and data analysis
• Identifying and resolving technical issues, bugs, or performance problems
• Testing new features, menus, or service offerings

4.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, or special offers about our products and services
• Personalizing marketing messages based on your order history and preferences
• Running contests, sweepstakes, or promotional campaigns
• Delivering targeted advertising through third-party advertising platforms
• Retargeting you with advertisements based on your website behavior

You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders or account.

4.4 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from law enforcement, regulatory authorities, or courts
• Enforcing our Terms of Service and other contractual agreements
• Detecting, investigating, and preventing fraudulent, unauthorized, or illegal activity
• Protecting the rights, property, and safety of our customers, employees, and business

4.5 Business Operations and Administration

• Managing our internal accounting, financial reporting, and audit functions
• Conducting due diligence in connection with potential business transactions (e.g., mergers, acquisitions)
• Maintaining records required by applicable law

5. How We Share Your Information

We do not sell your personal information to third parties for monetary consideration. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist us in operating our Services. These providers are contractually obligated to use your information only for the purposes we specify and to implement appropriate security measures. Categories of service providers include:

• Payment processors — to securely process credit card and digital payment transactions
• Food delivery platforms — to coordinate the delivery of your orders
• Email marketing platforms — to send promotional and transactional emails
• Web analytics providers — to analyze website traffic and user behavior (e.g., Google Analytics)
• Cloud hosting and storage providers — to securely store our data and power our website infrastructure
• Customer relationship management (CRM) systems — to manage customer data and support interactions
• Advertising networks — to deliver targeted advertisements on third-party platforms

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Enforce our Terms of Service or protect our legal rights
• Prevent fraud, illegal activity, or threats to personal safety
• Respond to lawful requests from federal or state law enforcement authorities

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, bankruptcy, or other business transfer, your personal information may be transferred as part of the transaction. We will notify you by posting a prominent notice on our website or by sending you an email in advance of such a transfer, and you will have the opportunity to exercise your rights with respect to your personal data.

5.4 With Your Consent

We may share your personal information with other third parties with your explicit prior consent or at your direction.

5.5 Aggregate and De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes. This type of data sharing does not constitute the sharing of personal information.

6. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical measures designed to protect your data from unauthorized access, disclosure, alteration, destruction, or loss. Our security practices include:

• Encryption: We use industry-standard Transport Layer Security (TLS/SSL) encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is limited to authorized employees and service providers who need it to perform their job functions. We enforce role-based access controls and require authentication credentials.
• PCI-DSS Compliance: Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI-DSS).
• Regular Security Audits: We conduct regular internal and third-party security assessments to identify and remediate vulnerabilities.
• Data Minimization: We collect and retain only the personal information that is necessary for the purposes described in this Policy.
• Incident Response: We maintain a data breach response plan and will notify affected individuals and relevant authorities as required by applicable law in the event of a qualifying security incident.

7. Your Rights and Choices

Depending on your state of residence within the United States, you may have certain rights with respect to your personal information. We honor the following rights for all users, and comply with additional rights applicable under state law, including the California Consumer Privacy Act (CCPA/CPRA).

7.1 Right to Know and Access

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for which we use it, the sources from which we collected it, and the categories of third parties with whom we have shared it.

7.2 Right to Correction

You have the right to request that we correct inaccurate or incomplete personal information we hold about you, subject to verification of your identity and certain exceptions under applicable law.

7.3 Right to Deletion

You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions. We may retain information to the extent necessary to comply with legal obligations, complete transactions, maintain security, or for other legitimate purposes permitted by law.

7.4 Right to Data Portability

Where technically feasible, you may request a copy of your personal information in a structured, commonly used, machine-readable format so that you can transmit it to another service provider.

7.5 Right to Opt Out of Sale or Sharing (CCPA/CPRA)

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising. While we do not sell personal information for monetary compensation, certain data-sharing arrangements with advertising networks may constitute a "sale" or "sharing" under California law. To exercise this right, you may contact us at [email protected].

7.6 Right to Limit Use of Sensitive Personal Information (CPRA)

California residents have the right to limit the use and disclosure of sensitive personal information (such as government ID numbers, precise geolocation, financial account information, and health data) to uses that are necessary to provide our Services.

7.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you our Services, charge you a different price, provide you with a different quality of service, or penalize you in any way for exercising the rights described in this Policy.

7.8 How to Exercise Your Rights

To submit a privacy rights request, please contact us using the following method:

• Email: [email protected]

We will verify your identity before processing your request. The verification process may require you to provide additional information. We will respond to verified requests within 45 days, with a possible extension of an additional 45 days when reasonably necessary, as permitted by applicable law. We will inform you if an extension is required.

You may also designate an authorized agent to submit a request on your behalf. Authorized agents must provide proof of authorization, and we may require you to confirm the request directly with us to protect against unauthorized access.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver targeted advertising. A "cookie" is a small text file placed on your device by a website you visit.

8.1 Types of Cookies We Use

8.2 Third-Party Cookies

We may allow third-party service providers such as Google Analytics, Meta Pixel, and advertising networks to place cookies on your device through our website. These third parties may collect information about your online activities over time and across different websites. We do not control the cookies placed by third parties and encourage you to review their respective privacy and cookie policies.

8.3 Managing Your Cookie Preferences

You can manage or disable cookies through your web browser settings. Most browsers allow you to block, delete, or be notified before cookies are placed. Please be aware that disabling certain cookies may affect the functionality and performance of our website. You may also opt out of certain third-party advertising cookies by visiting the Digital Advertising Alliance opt-out page or the Network Advertising Initiative opt-out page.

For more detailed information about our cookie practices, please refer to our dedicated Cookie Policy available on our website at anthonypizza-new.click.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The following general retention guidelines apply:

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention and disposal procedures. In some cases, we may retain information in anonymized or aggregated form for statistical and research purposes.

10. Children's Privacy

We do not knowingly market our Services to minors, and our website is not designed or directed at children under 18. If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete the child's personal information from our systems.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we discover that we have inadvertently collected personal information from a child under 13, we will delete it immediately.

11. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and we primarily collect and process personal information within the United States. However, in some circumstances, your information may be transferred to or processed in countries other than the United States, where our service providers may operate data centers or offices.

Please be aware that the data protection laws of other countries may differ from those in the United States. When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law. These safeguards may include:

• Standard contractual clauses approved by relevant regulatory authorities
• Data processing agreements with third-party service providers
• Ensuring that recipient countries provide an adequate level of data protection

By using our Services, you acknowledge and consent to the transfer of your personal information to the United States and, where applicable, to other countries in accordance with the safeguards described above.

12. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights are described in Section 7 of this Privacy Policy and include the right to know, correct, delete, obtain a copy of, and opt out of the sale or sharing of your personal information.

In addition to the above rights, California residents have the right to:

• Receive a notice at or before the point of collection about the categories of personal information collected and the purposes for which it will be used
• Not be retaliated against for exercising CCPA/CPRA rights
• Opt out of automated decision-making technologies, where applicable

California law requires us to disclose certain information about the categories of personal information we have collected in the preceding 12 months. Please refer to Section 3 of this Privacy Policy for a comprehensive description of the categories of personal information we collect and the purposes for which they are used.

To submit a California privacy rights request, contact us at [email protected]. We will respond to verified requests within the timeframes required by California law.

13. Other State Privacy Laws

Several U.S. states have enacted comprehensive consumer privacy laws that may grant residents of those states additional rights with respect to their personal information. These include, but are not limited to:

• Virginia Consumer Data Protection Act (VCDPA) — Virginia residents
• Colorado Privacy Act (CPA) — Colorado residents
• Connecticut Data Privacy Act (CTDPA) — Connecticut residents
• Texas Data Privacy and Security Act (TDPSA) — Texas residents
• Florida Digital Bill of Rights (FDBR) — Florida residents

If you are a resident of a state with an applicable privacy law that grants you rights with respect to your personal information, you may exercise those rights by contacting us using the information provided in Section 15 of this Privacy Policy. We are committed to honoring all applicable state privacy rights.

14. How to File a Complaint

If you believe that we have not complied with this Privacy Policy or applicable data protection laws, we encourage you to contact us first so that we can attempt to resolve your concern:

• Email: [email protected]

We take all privacy complaints seriously and will investigate and respond to your complaint within a reasonable time.

If you are a California resident and you are not satisfied with our response, you may contact the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy

If you are located in another state with an applicable privacy law, you may file a complaint with your state's attorney general or relevant consumer protection authority. Below are examples of relevant state authorities:

• Texas Attorney General: texasattorneygeneral.gov
• Florida Attorney General: myfloridalegal.com
• New York Attorney General: ag.ny.gov

You may also file a complaint with the Federal Trade Commission (FTC), which enforces consumer protection laws at the federal level:

• FTC Complaint Center: ftc.gov/complaint

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us:

We are committed to resolving privacy-related inquiries and complaints promptly and transparently. Our privacy team will review your inquiry and respond within 30 days of receipt.

16. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our business practices, the Services we offer, applicable laws, or other factors. When we make material changes to this Policy, we will notify you by:

• Posting the revised Privacy Policy on our website at anthonypizza-new.click with an updated "Last Updated" date
• Sending you an email notification if you have provided us with your email address
• Displaying a prominent notice on our website homepage or during your next login

Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Privacy Policy, you must discontinue using our Services and may request deletion of your account by contacting us at [email protected].

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.